Toshi Technologies Ltd ("us", "we", or "our") operates the http://www.toshi.co website and the TOSHI web application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service means the http://www.toshi.co website and the TOSHI web application operated by Toshi Technologies Ltd
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Toshi Technologies Ltd uses the collected data for various purposes:
Toshi Technologies Ltd may process your Personal Data because:
Toshi Technologies Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Under certain circumstances, Toshi Technologies Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Toshi Technologies Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We implement various security measures including firewalls, encryption, and two-step authentication. We also use three well known service providers or platforms, which have been vetted from a security standpoint, for processing and storing Personal Data. We ensure a variety of security measures are implemented by such service providers or platforms, including firewalls, Secure Socket Layer (SSL) technology, encryption and authentication tools, to help protect your information. The three platforms we use for processing and storing Personal Data are: (1) Google Cloud Platform; (2) Amazon Web Services; and (3) Heroku.
You can learn about Google Cloud security here.
You can learn about Amazon Web Services’ security here.
You can learn about Heroku’s security here: here.
We do not capture or store any payment information. In most instances, your payment details are processed by the retail store which you used to purchase your products. In certain instances, we use the vetted payment processing platform Square provided by Square Inc. to process payments. Square’s security is detailed here.
If you have any questions about our security standards and security program you may contact our security director, James Yorston, via email at: [email protected].
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Toshi Technologies Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You may contact our privacy data director, via email at [email protected] for any requests related to your data protection rights.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us via email at: [email protected].
In certain circumstances, you have the following data protection rights:
For any of the above requests please contact us via email at: [email protected]. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA). Citizens of the United States utilizing the Service in the Unites States are not subject to GDPR. However, you may contact us at [email protected] with any questions.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
The TOSHI Assist driver app requires permissions to send push notifications, receive location information, and access the device camera, to allow TOSHI to service our delivery product.
By email: [email protected]