join our team

British Vogue called TOSHI “The Deliveroo of Fashion” (July 2020) and we are listed in Bloomberg Business’ 50 Ones To Watch, in BusinessCloud’s 100 ECommerce Trailblazers, in Country & Townhouse’s Great British Brands, etc.

Join the fashion tech start up that is redefining the world of retail and customer service

An amazing experience

Working with TOSHI is an amazing experience. I work every day with the most luxurious brands in the world, and the feedback from our customers has been super positive

– Josh, London

Great to be part of a team

It’s great to be part of a team that has helped many brands, especially small ones, survive during the pandemic

– Paul, London

Redefining retail

TOSHI is providing solutions that are genuinely redefining retail - it’s challenging but fulfilling to build something that no one else is doing. We are building the future

– Margaret, New York

It's so convenient

Customers love what we do - it’s so convenient for them to try things at home, and we handle all their returns!

– Sarah K, London UK

join our team

Benefits of working with us:

Flexible schedule
Experience of working with leaders of the fashion industry
An open inclusive environment with good gender balance and +15 nationalities
2 weeks of paid vacation
Free catered organic lunch at the office
we are looking for
Please forward your contact details including a cover letter 
and updated CV to: [email protected]
Learn more
Luxury Delivery Assistant - Driver
New York or New Jersey, USA
New York or New Jersey, USA

Luxury delivery service - drivers wanted to provide elevated customer experience for luxury brands - in New York City

The Role

TOSHI is scaling its operations in New York. We are looking to quickly build our network of Luxury Delivery Assistants - Drivers. This role will require someone who is interested in expanding beyond the standard driver role, and believes in delivering great customer service to luxury clients, and on behalf of our luxury brand partners. The Luxury Delivery Assistant - Driver provides an elevated customer experience in each and every client interaction.

You will be joining the company at a critical time as TOSHI scales quickly to meet increasing demand for home delivery services. We are looking for candidates who are confident, speak fluent English, well groomed and dressed (TOSHI requires standard uniform) who go above and beyond expectations to provide a luxury delivery experience.


Our TOSHI Luxury Delivery Assistant - Driver is responsible for collecting luxury products from our warehouse or brand store, transporting them to our brand partners’ clients location and, most importantly, delivering excellent customer service to the client. Primary duties include picking up parcels, delivering orders to clients on predetermined routes, and providing a white glove concierge delivery, including customer interaction, upon completion.

The TOSHI Luxury Delivery Assistant - Driver makes sure the products arrive at their destination on time, in perfect condition and ensures complete customer satisfaction.

Other duties and responsibilities for this position include:

  • Packing, loading and unloading delivery vans for daily deliveries
  • Delivering parcels of luxury goods to clients on designated routes
  • Maintaining regular communication with route dispatchers
  • Placing parcel in brand’s shopping bag for final delivery
  • Review deliveries with recipients to ensure they are accurate
  • Obtaining proof of delivery from customers
  • Cleaning and servicing van for the next delivery


Looking for:

  • Excellent experience in customer service - preference in background as a chauffeur, or in retail, customer service, hospitality industries
  • Valid driver's license with unblemished driving record - no drug / drink / insurance bans on record
  • Ambassadors of the TOSHI brand in everything you do
  • Enjoy exceeding customer expectations
  • Interest in luxury and fashion environment
  • Flexible working days / hours
  • Detail-oriented
  • Excellent work ethic, be punctual and personable
  • Self starter
  • Neat, well-groomed, presentable appearance
  • Clean criminal record
  • English language fluency, additional languages are a plus
  • Eligibility to work in the US

Please forward your contact details including a cover letter and updated CV / Resume to: