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British Vogue called TOSHI “The Deliveroo of Fashion” (July 2020) and we are listed in Bloomberg Business’ 50 Ones To Watch, in BusinessCloud’s 100 ECommerce Trailblazers, in Country & Townhouse’s Great British Brands, etc.
Working with TOSHI is an amazing experience. I work every day with the most luxurious brands in the world, and the feedback from our customers has been super positive
It’s great to be part of a team that has helped many brands, especially small ones, survive during the pandemic
TOSHI is providing solutions that are genuinely redefining retail - it’s challenging but fulfilling to build something that no one else is doing. We are building the future
Customers love what we do - it’s so convenient for them to try things at home, and we handle all their returns!
Luxury delivery service - drivers wanted to provide elevated customer experience for luxury brands - in New York City
The Role
TOSHI is scaling its operations in New York. We are looking to quickly build our network of Luxury Delivery Assistants - Drivers. This role will require someone who is interested in expanding beyond the standard driver role, and believes in delivering great customer service to luxury clients, and on behalf of our luxury brand partners. The Luxury Delivery Assistant - Driver provides an elevated customer experience in each and every client interaction.
You will be joining the company at a critical time as TOSHI scales quickly to meet increasing demand for home delivery services. We are looking for candidates who are confident, speak fluent English, well groomed and dressed (TOSHI requires standard uniform) who go above and beyond expectations to provide a luxury delivery experience.
Overview
Our TOSHI Luxury Delivery Assistant - Driver is responsible for collecting luxury products from our warehouse or brand store, transporting them to our brand partners’ clients location and, most importantly, delivering excellent customer service to the client. Primary duties include picking up parcels, delivering orders to clients on predetermined routes, and providing a white glove concierge delivery, including customer interaction, upon completion.
The TOSHI Luxury Delivery Assistant - Driver makes sure the products arrive at their destination on time, in perfect condition and ensures complete customer satisfaction.
Other duties and responsibilities for this position include:
Looking for: