TOSHI is transforming the retail experience by bridging the gap between online and in-store retail, and is the first company to bring in-store experiences directly to the customer’s location.
TOSHI currently has offices in London, New York and Los Angeles (coming 2021).
Sustainability is at the core of our business model. TOSHI utilises existing public service infrastructure to achieve carbon neutral deliveries.
Purchasing product is governed by emotion. We at TOSHI believe that the human touch is an essential part of a successful brand experience.
No need to wait several weeks for returned product. Our TOSHI network will bring unsold product straight back to the brand.
Our platforms are easy to understand and simple to use – for brand partners and their customers.
The online shopping experience shouldn't have to end at the checkout? At TOSHI extend your shopping experience by bringing the dressing room right to the comfort of your own home.
TOSHI is built on core principles that are reflected in everything we do as a brand.
Pay only for what you keep
The convenience of instant returns
Get the size right - first time
Basic alterations - hems, cuffs, spaghetti straps, etc
If your order is eligible for a return, please email CLIENTSERVICE@TOSHI.CO or click on the ‘CONTACT US’ button in your TOSHI Delivery Confirmation email.
Yes, simply email CLIENTSERVICE@TOSHI.CO or click on the ‘CONTACT US’ button in your TOSHI Order Confirmation email or the link in your TOSHI Order Confirmation text message.
Please note: Changes must be made before your TOSHI Assistant is en route.
For any order related matters, please email: CLIENTSERVICE@TOSHI.CO.
We are available Mon - Sat, 10am - 6pm.
TOSHI is currently covering London zones 1-3, Manhattan and Brooklyn.