APPLICATION FORM


Freelance TOSHI Experience Assistant - London, UK


TOSHI is a dynamic early stage fashion technology start-up based in London. We are looking to transform the online shopping experience by offering a pioneering service, where an experienced Personal Fashion Assistant brings a customer’s choice of high-end fashion directly to them, at their convenience, in the comfort of their own home. Basic pinning and fitting services are also offered to ensure the perfect fit and TOSHI will take away any items the customer doesn’t want. No more lengthy returns procedures.


We are creating a network of freelance retail workers and stylists, empowered by technology, to support brands and deliver a scalable, luxury at-door customer service.


The luxury retail sector is experiencing significant change - with our deep sector knowledge and technical background, we are well-positioned to take advantage of this as we execute our ambitious plans.


Job specification:

  • Responsible for delivering orders from the most established designers' boutiques based in Central London directly to the client's door
  • Providing an excellent level of personalised services including Wait&Try, Size up/down, Inspire me and Fittings
  • Ensure customer satisfaction through elevated customer service
  • Provide customer feedback
  • Build and strengthen relationships with customers

The type of person we are looking for:

  • Previous luxury retail experience required, preferably with both womenswear and menswear
  • Exceptional customer service skills and the ability to exceed expectations for a demanding client base
  • Interest in luxury fashion
  • Flexible availability
  • Excellent work ethic
  • Flexible attitude and ability to use own initiative and solve problems quickly and efficiently
  • Motivated, hardworking and organised
  • Trustworthy and responsible
  • Neat and well-groomed appearance
  • The ability to engage with different nationalities and personalities
  • Ambitious and driven, strong desire to learn more about the luxury fashion retail world and apply these new outcomes on a daily basis
  • English language proficiency, eligible to work in the UK, must have a smart phone.

TOSHI Experience Assistant - New York, USA


TOSHI is a dynamic early-stage fashion technology start-up based in London and launching in New York. We are looking to transform the online shopping experience by offering a pioneering service, where an experienced Personal Fashion Assistant brings a customer’s choice of high-end fashion directly to them, at their convenience, in the comfort of their own home. Basic pinning and fitting services are also offered to ensure the perfect fit and TOSHI will take away any items the customer doesn’t want. No more lengthy returns procedures.


We are creating a network of retail workers and stylists, empowered by technology, to support brands and deliver a scalable, luxury at-door customer service


The luxury retail sector is experiencing significant change - with our deep sector knowledge and technical background, we are well-positioned to take advantage of this as we execute our ambitious plans.


Job specification:

  • Responsible for delivering orders from the most established designers' boutiques based in NY Soho directly to the client's door
  • Providing an excellent level of personalized services including Wait&Try, Size up/down, Inspire me and Fittings
  • Ensure customer satisfaction through elevated customer service
  • Provide customer feedback
  • Build and strengthen relationships with customers

The type of person we are looking for:

  • Previous luxury retail experience required, preferably with both womenswear and menswear
  • Exceptional customer service skills and the ability to exceed expectations for a demanding client base
  • Interest in luxury fashion
  • Excellent work ethic
  • Flexible attitude and ability to use own initiative and solve problems quickly and efficiently
  • Motivated, hardworking and organised
  • Trustworthy and responsible
  • Neat and well-groomed appearance
  • The ability to engage with different nationalities and personalities
  • Ambitious and driven, strong desire to learn more about the luxury fashion retail world and apply these new outcomes on a daily basis
  • English language proficiency, eligible to work in the USA, must have a smart phone.

Software Engineer- London, UK


TOSHI is a dynamic early stage fashion technology start-up based in London. We are looking to transform the online shopping experience by offering a pioneering service, where an experienced Personal Fashion Assistant brings a customer’s choice of high-end fashion directly to them, at their convenience, in the comfort of their own home. Basic pinning and fitting services are also offered to ensure the perfect fit and TOSHI will take away any items the customer doesn’t want. No more lengthy returns procedures.

We’ve got ambitious plans at TOSHI, and as such, we’re looking for an exceptional engineer to add to our existing team of two to help support and scale out our technology. We’re launching in a new location towards the end of 2019 and are undergoing a high growth phase building out our existing APIs and working on a number of greenfield projects.


Job specification:

  • Work as part of a full stack engineering team to develop solutions to ensure optimal experiences for our customers, TOSHI assistants, and brand partners.
  • Utilise a variety of backend technologies to build scalable products.
  • The tech team structure is very flat, you'll take part in key decisions related to how we undertake new projects.
  • You'll gather requirements and scope out projects with the wider TOSHI team.
  • Build and strengthen relationships with customers

The type of person we are looking for:

  • Pride in readable, well-designed, well-tested software.
  • 3 or more years professional experience writing web-based applications in any language, and a willingness to quickly get up to speed on our stack (Ruby/Rails, React utilizing TypeScript, Heroku and AWS)
  • Experience with TDD and CI environments (RSpec for Ruby, Jest & Enzyme for TS, CircleCI for CI) - Experience with relational databases (PostGreSQL) and key-value stores (Memcache, Redis)
  • Ability to multi-task, organize, and prioritize work
  • Support, test and deploy new products and features
  • Flexible attitude and ability to use own initiative and solve problems quickly and efficiently

Intern - London, UK


TOSHI is a dynamic early stage fashion technology start-up based in London. We are looking to transform the online shopping experience by offering a pioneering service, where an experienced Personal Fashion Assistant brings a customer’s choice of high-end fashion directly to them, at their convenience, in the comfort of their own home. Basic pinning and fitting services are also offered to ensure the perfect fit and TOSHI will take away any items the customer doesn’t want. No more lengthy returns procedures.

At TOSHI, we're looking for a self-motivated intern to join our growing team to build and drive a new wave of shopping, bringing the boutique experience to customer's location on demand. This position is full time and based in our central London office.


Job specification:

  • Social media awareness to work on our growing Channels.
  • Excel administration tasks.
  • Assist to solicit new brands.
  • Help with upcoming day to day tasks.
  • Assist with the recruitment process.

The type of person we are looking for:

  • Interest in luxury fashion.
  • Excellent work ethic.
  • Motivated, hardworking and organised.
  • Trustworthy and responsible
  • Ambitious and driven, strong desire to learn more about the luxury fashion retail world
  • English language proficiency, eligible to work in the UK

JOB APPLICATION


Please forward your contact details including a cover letter and updated CV to: careers@toshi.co

Please note that only successful candidates will be contacted.